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PAYMENT OPTIONS

Making Payments

Pay With Your Credit Card

Online:

  • Access the SDU website
  • Select “Parent Paying Support” and follow the prompts to pay with your Mastercard or Visa. 
  • Credit and debit cards processed online will charge a 1.9% service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
  • Please note, the SDU portal only accepts Discover, Mastercard, or Visa electronic payments.
  • You can also make credit and debit card payments directly through www.ExpertPay.com.

By phone:

  • Call the California State Disbursement Unit (SDU) at 1-866-901-3212.
  • Select Option 1.
  • Credit and debit cards processed by phone will charge a 1.9% service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
  • Please note, the SDU portal only accepts Discover, Mastercard, or Visa electronic payments.
  • You can also make credit and debit card payments by calling ExpertPay at 1-800-403-0879.

At your local child support agency:

  • Most California child support agencies accept credit cards at automated kiosks during regular business hours.  Your county may also have kiosks at the county courthouse or other locations.
  • Credit and debit cards processed through an automated payment kiosk will charge a 2.7% service fee on every transaction. This fee is paid to the card processor and not kept by Child Support Services.
  • To find out if your county has an automated payment kiosk available, check the listing on our Find A Local Office page.

With PayPal:

  • You will need your Participant ID number and a PayPal account.
  • Methods of payment accepted by PayPal are: PayPal balance, PayPal branded debit and credit cards, bank account debit card, and credit card (Visa, MasterCard, American Express or Discover).
  • There is a 2.49% ($3.95 minimum) service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
  • Please note, the maximum transaction amount per day is $5,000.00 and it may take three or four days for your payment to be posted to your child support account.

Pay With Your Checking or Savings Account

Online:

  • You can pay by electronic debit from your checking or savings account with fraud protection online at www.ExpertPay.com

By phone:

  • Call ExpertPay at 1-800-403-0879
  • Electronic payments can be made from your checking or savings account. 

At your local child support agency:

  • Most California child support agencies accept payment by cash at automated kiosks during regular business hours. Your county may also have kiosks at the county courthouse or other locations.
  • To find out if your county has an automated payment kiosk available, check the listing on our Find A Local Office page.

With PayPal:

  • You will need your Participant ID number and a PayPal account.
  • Methods of payment accepted by PayPal are: PayPal balance, PayPal branded debit and credit cards, bank account debit card, and credit card (Visa, MasterCard, American Express or Discover).
  • There is a 2.49% ($3.95 minimum) service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
  • Please note, the maximum transaction amount per day is $5,000.00 and it may take three or four days for your payment to be posted to your child support account.

Pay With Cash

At your local child support agency:

  • Most California child support agencies accept payment by cash, credit card and e-check at automated kiosks during regular business hours, and a few will accept limited forms of payment over the counter.  Your county may also have kiosks at the county courthouse or other locations.
  • To find out if your county has an automated payment kiosk available, check the listing on our Find A Local Office page.

With PayNearMe:

  • Use PayNearMe at 7-Eleven, Family Dollar, CVS Pharmacies (except inside Target), Casey’s General Store and ACE Cash Express stores.
  • Get a personal PayNearMe barcode on PayNearMe’s California child support page at PayNearMe.com/California or by contacting your local child support office at 1-866-901-3212.
  • Present the barcode – either on a smart phone or on paper – to a cashier to be scanned at the counter.
  • Reuse the barcode for future payments or get a new one, as needed.
  • Find a PayNearMe location near you.
  • PayNearMe charges a $1.99 convenience fee and guarantees payments.
  • Please note, it may take three or four days for your payment to be posted to your child support account.

With MoneyGram:

  • Use MoneyGram at Advance America, Albertsons, CVS Pharmacies (except inside Target), Raley’s/Bel Air, Walmart, and others.
  • There are more than 6,200 locations in California and 40,000 nationwide that accept child support payments on California cases.
  • Find a location at MoneyGram locations or call 1-800-926-9400.
  • To make a payment, you will need your Participant ID number and Receive Code 14630.
  • MoneyGram charges a $1.99 fee and guarantees payments.
  • Please note, it may take three or four days for your payment to be posted to your child support account.

Mail a Check or Money Order

  • Please note, if your case is a private case that is not managed by a child support agency, call 1-866-901-3212 for assistance with making payments by mail.
  • If your case is managed by Child Support Services, you can mail a check or money order to:

CA SDU
PO BOX 989067
West Sacramento, CA
95798-9067

Receiving Payments

By Direct Deposit

  • Your child support payments can be deposited directly in your checking or savings account.
  • This is safer and faster than waiting for a check to be mailed.
  • To sign up for Direct Deposit, access the California State Disbursement Unit (SDU) website.
  • Then, select “Person Receiving Support” and you will be taken to the Direct Deposit sign up option.
  • You may now be able to sign up for Direct Deposit into a non-US bank account. The program is currently available for residents of the following countries:
    • Alana Island
    • Austria
    • Australia
    • Azores
    • Belgium
    • Bulgaria
    • Canada
    • Canary Islands
    • Croatia
    • Cyprus
    • Czech Republic
    • Denmark
    • Estonia
    • Finland
    • France
    • French Guiana
    • Germany
    • Gibraltar
    • Greece
    • Guadalupe
    • Hong Kong
    • Hungary
    • Iceland
    • India
    • Ireland
    • Italy
    • Latvia
    • Liechtenstein
    • Lithuania
    • Luxembourg
    • Madeira
    • Malta
    • Martinique
    • Mayotte
    • Mexico
    • Monaco
    • Netherlands
    • New Zealand
    • Norway
    • Philippines
    • Poland
    • Portugal
    • Reunion
    • Romania
    • Saint Barthelemy
    • the French portion of Saint Martin
    • Saint Pierre et Miquelon
    • San Marino
    • Singapore
    • Slovakia
    • Slovenia
    • Spain
    • Sweden
    • Switzerland
    • United Kingdom

With an Electronic Payment Card (EPC)

  • You can choose to receive an EPC that looks and works like a pre-paid debit card.
  • Every month, your child support payment will be applied to the card balance and you can use the card anywhere Mastercard is accepted.
  • To apply for an EPC, access the California State Disbursement Unit (SDU) website and select “Person Receiving Support.”
  • Then follow all prompts to receive your card.
  • Electronic Payment Card Enrollment Flyer
  • Is your card close to its expiration date or already expired? If your card is expired and you haven’t received a replacement, contact the Way2Go call center:

    Way2Go Call Center
    1-844-318-0740 (Domestic)
    01-800-668-0210 (Mexico)
    001-301-287-2003 (outside the USA)

    If you’ve had a change in address, update your profile now at www.GoProgram.com

By Check

  • You can still receive your child support payment as a paper check, but this option is slow and insecure, as your payment can be delayed or stolen out of your mail. 
  • California Child Support Services strongly encourages you to use one of the safer electronic payment options.