PAYMENT OPTIONS
Making Payments
Pay With Your Credit Card
Online:
- Access the SDU website
- Select “Parent Paying Support” and follow the prompts to pay with your Mastercard or Visa.
- Credit and debit cards processed online will charge a 1.9% service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
- Please note, the SDU portal only accepts Discover, Mastercard, or Visa electronic payments.
- You can also make credit and debit card payments directly through www.ExpertPay.com.
By phone:
- Call the California State Disbursement Unit (SDU) at 1-866-901-3212.
- Select Option 1.
- Credit and debit cards processed by phone will charge a 1.9% service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
- Please note, the SDU portal only accepts Discover, Mastercard, or Visa electronic payments.
- You can also make credit and debit card payments by calling ExpertPay at 1-800-403-0879.
At your local child support agency:
- Most California child support agencies accept credit cards at automated kiosks during regular business hours. Your county may also have kiosks at the county courthouse or other locations.
- Credit and debit cards processed through an automated payment kiosk will charge a 2.7% service fee on every transaction. This fee is paid to the card processor and not kept by Child Support Services.
- To find out if your county has an automated payment kiosk available, check the listing on our Find A Local Office page.
With PayPal:
- You will need your Participant ID number and a PayPal account.
- Methods of payment accepted by PayPal are: PayPal balance, PayPal branded debit and credit cards, bank account debit card, and credit card (Visa, MasterCard, American Express or Discover).
- There is a 2.49% ($3.95 minimum) service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
- Please note, the maximum transaction amount per day is $5,000.00 and it may take three or four days for your payment to be posted to your child support account.
Pay With Your Checking or Savings Account
Online:
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You can pay by electronic debit from your checking or savings account with fraud protection online at www.ExpertPay.com
By phone:
- Call ExpertPay at 1-800-403-0879
- Electronic payments can be made from your checking or savings account.
At your local child support agency:
- Most California child support agencies accept payment by cash at automated kiosks during regular business hours. Your county may also have kiosks at the county courthouse or other locations.
- To find out if your county has an automated payment kiosk available, check the listing on our Find A Local Office page.
With PayPal:
- You will need your Participant ID number and a PayPal account.
- Methods of payment accepted by PayPal are: PayPal balance, PayPal branded debit and credit cards, bank account debit card, and credit card (Visa, MasterCard, American Express or Discover).
- There is a 2.49% ($3.95 minimum) service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
- Please note, the maximum transaction amount per day is $5,000.00 and it may take three or four days for your payment to be posted to your child support account.
Pay With Cash
At your local child support agency:
- Most California child support agencies accept payment by cash, credit card and e-check at automated kiosks during regular business hours, and a few will accept limited forms of payment over the counter. Your county may also have kiosks at the county courthouse or other locations.
- To find out if your county has an automated payment kiosk available, check the listing on our Find A Local Office page.
With PayNearMe:
- Use PayNearMe at 7-Eleven, Family Dollar, CVS Pharmacies (except inside Target), Casey’s General Store and ACE Cash Express stores.
- Get a personal PayNearMe barcode on PayNearMe’s California child support page at PayNearMe.com/California or by contacting your local child support office at 1-866-901-3212.
- Present the barcode – either on a smart phone or on paper – to a cashier to be scanned at the counter.
- Reuse the barcode for future payments or get a new one, as needed.
- Find a PayNearMe location near you.
- PayNearMe charges a $1.99 convenience fee and guarantees payments.
- Please note, it may take three or four days for your payment to be posted to your child support account.
With MoneyGram:
- Use MoneyGram at Advance America, Albertsons, CVS Pharmacies (except inside Target), Raley’s/Bel Air, Walmart, and others.
- There are more than 6,200 locations in California and 40,000 nationwide that accept child support payments on California cases.
- Find a location at MoneyGram locations or call 1-800-926-9400.
- To make a payment, you will need your Participant ID number and Receive Code 14630.
- MoneyGram charges a $1.99 fee and guarantees payments.
- Please note, it may take three or four days for your payment to be posted to your child support account.
Mail a Check or Money Order
- Please note, if your case is a private case that is not managed by a child support agency, call 1-866-901-3212 for assistance with making payments by mail.
- If your case is managed by Child Support Services, you can mail a check or money order to:
CA SDU
PO BOX 989067
West Sacramento, CA
95798-9067
Receiving Payments
By Direct Deposit
- Your child support payments can be deposited directly in your checking or savings account.
- This is safer and faster than waiting for a check to be mailed.
- To sign up for Direct Deposit, access the California State Disbursement Unit (SDU) website.
- Then, select “Person Receiving Support” and you will be taken to the Direct Deposit sign up option.
- You may now be able to sign up for Direct Deposit into a non-US bank account. The program is currently available for residents of the following countries:
- Alana Island
- Austria
- Australia
- Azores
- Belgium
- Bulgaria
- Canada
- Canary Islands
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- French Guiana
- Germany
- Gibraltar
- Greece
- Guadalupe
- Hong Kong
- Hungary
- Iceland
- India
- Ireland
- Italy
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Madeira
- Malta
- Martinique
- Mayotte
- Mexico
- Monaco
- Netherlands
- New Zealand
- Norway
- Philippines
- Poland
- Portugal
- Reunion
- Romania
- Saint Barthelemy
- the French portion of Saint Martin
- Saint Pierre et Miquelon
- San Marino
- Singapore
- Slovakia
- Slovenia
- Spain
- Sweden
- Switzerland
- United Kingdom
With an Electronic Payment Card (EPC)
- You can choose to receive an EPC that looks and works like a pre-paid debit card.
- Every month, your child support payment will be applied to the card balance and you can use the card anywhere Mastercard is accepted.
- To apply for an EPC, access the California State Disbursement Unit (SDU) website and select “Person Receiving Support.”
- Then follow all prompts to receive your card.
- Electronic Payment Card Enrollment Flyer
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Is your card close to its expiration date or already expired? If your card is expired and you haven’t received a replacement, contact the Way2Go call center:
Way2Go Call Center
1-844-318-0740 (Domestic)
01-800-668-0210 (Mexico)
001-301-287-2003 (outside the USA)If you’ve had a change in address, update your profile now at www.GoProgram.com
By Check
- You can still receive your child support payment as a paper check, but this option is slow and insecure, as your payment can be delayed or stolen out of your mail.
- California Child Support Services strongly encourages you to use one of the safer electronic payment options.