Reduce the Complexity of the Customer Experience

TACTICS

Introduce Texting for Customer Service

Implement texting to improve the customer service.

Simplify Applications

Simplify, reduce and streamline the child support application process.

IN PROGRESS: 

Introduce Texting for Customer Service

 Tasks begun in 2019. Check back later for progress.

Simplify Applications

Scheduled for early 2020. Check back later for progress..