Recognize and Provide Individualized Services to Customers

TACTICS

Accessibility Updates

Update portions of the CA Child Support website for easier accessibility.

Explore Giving Customers More Control

Explore the possibility of providing customers more autonomy over their child support case. 

Explore Ability To Establish Parenting Time Orders

Explore parenting time services.

Pilot a Program Allowing Payment Without IWO

Pilot a program that allows non-custodial parents to fulfill their child support order without a required income withholding order. 

 

IN PROGRESS: 

Accessibility Updates

Tasks begun in 2019. Check back later for progress.

Explore Giving Customers More Control

Scheduled for early 2020. Check back later for progress.

Explore Ability To Establish Parenting Time Orders

Scheduled for early 2020. Check back later for progress.

Pilot a Program Allowing Payment Without IWO

Tasks begun in 2019. Check back later for progress.