Implement Organization and Program Efficiencies

TACTICS

Develop Process for Measuring Project Benefits

Develop a process to track project success using data and statistics.

Explore Title Agency Registry Access

Explore a statewide child support registry that can be accessed by title companies and other entities before titles or payments are issued.

Revise Case Closure Regulations

Revise Case Closure regulations and system processes to comport with the Federal Final Rule regulations.

 

Develop E-Submission for Litigates

Develop electronic submission of child support order information for litigants who are not in the child support system directly to DCSS’ statewide Child Support Case Registry.

Address Outdated Business Applications

Review and potentially replace outdated computer related business applications.

Explore Amending Court Order Rules

Explore amending the rules surrounding the calculation of child support and establishing a court order.

Provide Assistance to Users with Technology Systems

Seek a streamlined password management system to assist in easier access to various systems while maintaining a required level of security. 

Develop Legal Reference Guide

Develop a legal reference guide for child support attorneys to assist in statewide consistency and best practices.

Rebuild Child Support System

Rebuild the child support system into smaller components for added flexibility to future upgrades. 

Enhance Statewide Procedures

Ensure statewide procedures and policy are used to promote statewide consistency for financial case management. 

Implement legislative changes

Implement legislative changes to support the Parentage Opportunity Program.

Transition the Child Support Enforcement System into a cloud-based environment

Transition the current case management system into a cloud-based environment to improve overall structure and security. 

Implement Vendor Service to Distribute Money

Implement a vendor service agreement to receive and distribute child support money to custodial parties. 

IN PROGRESS: 

Develop Process for Measuring Project Benefits

 Scheduled for early 2020. Check back later for progress.

Explore Title Agency Registry Access

 Scheduled for early 2020. Check back later for progress.

Revise Case Closure Regulations

 Scheduled to begin in late 2020 or early 2021. 

Develop E-Submission for Litigates

 Scheduled for early 2020. Check back later for progress.

Address Outdated Business Applications

 Scheduled for early 2020. Check back later for progress.

Explore Amending Court Order Rules

 Scheduled for early 2020. Check back later for progress.

Provide Assistance to Users with Technology Systems

 Scheduled to begin in late 2020 or early 2021. 

Develop Legal Reference Guide

 Tasks begun in 2019. Check back later for progress. 

Rebuild Child Support System

 Tasks begun in 2019. Check back later for progress. 

Enhance Statewide Procedures

 Scheduled to begin in late 2020 or early 2021. 

Implement legislative changes

 Tasks begun in 2019. Check back later for progress. 

Transition the Child Support Enforcement System into a cloud-based environment

 Tasks begun in 2019. Check back later for progress. 

Implement Vendor Service to Distribute Money

 Tasks begun in 2019. Check back later for progress.