Expand the Use and Sharing of Data

TACTICS

Enhance Department to Department Collaboration

Enhance collaboration with the California Department of Rehabilitation and the California Department of Child Support Services to expand interfaces that allows Local Child Support Agencies to be proactive in case reviews.

Business Problem/Opportunity: Develop automated communication between the California Department of Rehabilitation and Child Support Enforcement (I161)

Current Status:  Tasks begun in 2019. Check back later for progress.

Improve Collaboration with CA Labor and Workforce Development Agency

Improve collaboration with Workforce Development to better assess and be proactive to our customer's needs.

Current Status:  Scheduled for early 2020. Check back later for progress.

Business Outcomes: Explore the creation of a universal referral form and explore the ability to share data with our partners such as the California Health & Human Services Agency

Increase the ability to analyze Child Support information

Increase collaboration with the California Department of Public Health for the benefit of our customers.

Business Problem/Opportunity: Modify California Department of Public Health Record Layout and File Format (I169)

Current Status:  Scheduled to begin in late 2020 or early 2021. 

Business Outcomes: In Change Request Priority Backlog