Expand the Use and Sharing of Data

TACTICS

Enhance Department to Department Collaboration

Enhance collaboration with the California Department of Corrections and Rehabilitation and California Child Support Services to expand interfaces that allows local child support agencies to be proactive in case reviews

Business Problem/Opportunity: Enhance department to department collaboration. Develop automated communication between California Department of Corrections and Rehabilitation and Child Support Enforcement.

Current Status:  Tasks begun in 2019. 

Improve Collaboration with California Labor and Workforce Development Agency

Improve collaboration with Workforce Development to better assess and be proactive to our customer's needs

Current Status: Scheduled for early 2020. 

Business Outcomes: Explore the creation of a universal referral form and the ability to share data with our partners such as the California Health and Human Services Agency

Increase the ability to analyze Child Support information

Increase collaboration with the California Department of Public Health for the benefit of our customers

Business Problem/Opportunity: Modify California Department of Public Health record layout and file format.

Current Status:  Scheduled to begin in late 2020 or early 2021. 

Business Outcomes: As of March 2020, request selected by delivery team