Expand Efforts on Recruitment, Retention and Development of Child Support Professionals

TACTICS

Streamline Hiring

Modernize and streamline the recruitment of future child support professionals.

Current Status: Scheduled for early 2020. Check back later for progress. 

Business Outcomes: Reduce time to fill vacancies statewide. Implement Humble, Hungry and Smart. Implement Hiring Process Improvement Part 2. Create a central location for all statewide job postings to increase visibility. Implement Hiring Automation (Technology Services Division)

Increase Collaboration between CA DCSS and LCSA's

Increase collaboration between CA Child Support Services and local child support offices through an internship program to understand each other's perspective.

Current Status: Scheduled for early 2020. Check back later for progress. 

Business Outcomes: Create an internship program between local and state staff to work at Local Child Support Agency offices and vice versa for short-term or extended periods to assist with collaboration and understanding.