Expand Customer Self-Service Capabilities

TACTICS

Enhance Customer Portal

Enhance the customer portal experience by updating Customer Connect.

Increase Efficiency of Customer Experience

Utilize technology to deliver self-service options to increase efficiency and the customer experience. 

New Methods of Paying

Explore options to increase self-service options to meet child support obligations. 

 

IN PROGRESS: 

Enhance Customer Portal

 Tasks begun in 2019. Check back later for progress.

Increase Efficiency of Customer Experience

 Scheduled for early 2020. Check back later for progress.

New Methods of Paying

 Tasks begun in 2019. Check back later for progress.