Accessibility Certification

Consistent with the Web Content Accessibility Guidelines (WCAG) 2.0 the California Department of Child Support Services issues a statement of partial conformance: This website does not conform, but would conform to WCAG 2.0 at a Level AA standard or higher if the following non-conforming parts were removed:

  • All FFY Performance Data Reports 
  • All Quarterly Performance Data Reports 
  • All Reports to the Legislature 
  • AB 1811 Reports 
  • 2019-2020 Budget Estimate Highlights
  • 2019-2020 Budget Estimate
  • 2018-2019 May Revision Highlights
  • 2018-2019 May Revision
  • 2018-2019 Budget Estimate Highlights
  • 2018-2019 Budget Estimate
  • May Revise Highlights 2018-2-19
  • May Revise 2018-2-19
  • 2017-2018 May Revision Highlights
  • 2017-2018 May Revision
  • 2017-2018 Budget Estimate Highlights
  • 2017-2018 Budget Estimate
  • 2016-2017 May Revision Highlights
  • 2016-2017 May Revision
  • 2016-2017 Budget Estimate Highlights
  • 2016-2017 Budget Estimates
  • 2015-2016 May Revision Highlights
  • 2015-2016 May Revision
  • 2015-2016 Budget Estimate Highlights
  • 2015-2016 Budget Estimate
  • Policy Consolidation
  • Adjusting Charging Instructions At Case Closure
  • Administration Of The Passport Denial Program
  • Adoption Emergency Regulations
  • Adoption of Permanent Regulations
  • Bankruptcy Restrictions
  • Case Closure When Noncustodial Parent Has Been Deported to Mexico
  • Case Opening When The Noncustodial Parent Is Deceased
  • Case Status When a Custodial Party Is Deceased
  • Chaptered Legislation
  • Child Support Admin Claim and Financial Policies
  • Child Support Order Suspension for Incarcerated or Involuntarily Institutionalized Obligors
  • Clarification of Excess Payment Calculation
  • COIC Final
  • COIC Public Notice
  • Complainant’s Authorized Representative During Complaint Resolution
  • Complaint Resolution Process When County Transitions From Cases To CSE
  • Complaint Resolution Training
  • Contempt Collections
  • Corrected Info Adoption of Permanent Regulations
  • Court Venue and Direct Applications For Child Support Services
  • Crediting Federal Derivative Benefit Payments
  • Customer Inquiry Response
  • Determining If An Audit Should Be Conducted When Case Management Responsibility Changes
  • Discontinuation of Family Reunification Compromise of Arrears Program
  • Electronic Data Processing Contracts
  • Electronic Payment Processing
  • Equipment Management and Disposition Policy
  • Family Violence Indicator and Non-Disclosure
  • FFY 2020 California State- LCSA Plan of Cooperation
  • FFY 2019 California State-LCSA Plan of Cooperation
  • Foreign Support Orders
  • Forms and Q&A on Family Violence
  • Genetic Testing Fee Recovery
  • Income Withholding Orders
  • Intro to DCSS Info Security Manual
  • IRS Information Security Requirements
  • IV-D Case Construct and Disregard Payee
  • Job Search Orders For Non-Custodial Parents Receiving CalWorks Benefits
  • Judicial Change of Responsibility Form
  • Jurisdiction of State Hearing
  • LCSA Customer Service Plans
  • LCSA Purchase Request Process
  • Legal Date of Collection
  • Mandatory Reporter-Definition of Caseworker
  • Mandatory Security Awareness for Everyone (SAFE) Training
  • Ombudsperson Serving As Public Information Officer
  • Over-Collection and Non-Support Collection Refund Policy
  • Paternity Disestablishment
  • Paternity Establishment When Non-Custodial Parent Is Deceased
  • Performance Improvement Process For Federal Fiscal Year 2017
  • Performance Improvement Process for FFY 2019
  • Performance Improvement Process for FFY’s 2018 and 2019
  • Processing For Locally Received Payments
  • Providing Child Support Services To Third Parties
  • Release of Judgement Liens
  • Retroactive Payments
  • Revised Maternity Pause Policy For Unborn Children In Non-Aided Cases
  • Revision to Annual Information Security Manual Compliance Certification
  • Safeguarding Federal Tax Information
  • Safeguards Security Report
  • Service Agreement Between County Family Support Division and County Info
  • Social Media Use By LCSA
  • State Hearing Compliance Reports
  • State Hearing Site Availability
  • Statewide Allocation
  • Statewide Document Imaging Standards
  • Statewide License Release Guidelines
  • Statewide License Release Process and Inter-County Communication Of License Release Determinations
  • Suppressions
  • Supressions 08-08
  • Tracking of Assigned Arrears
  • Uniform Initial Pleading Practices
  • Use of Individual Taxpayer Identification Numbers In the Child Support Enforcement System
  • Use of Transitional Adjustment Functionality
  • Verification Of Unreimbursed Assistance Pools
  • Welfare Semi-Annual Reporting
  • Wrap Around Pilot Program and Child Support
  • Zero Basic Grant and Suspend Status
  • Glossary
  • Employer Checklist for Processing IWOs
  • Employer Handbook
  • eIWO Factsheet
  • Employer Stop Payment Request Form
  • EFT Guide
  • Employer Income Withholding Form
  • Health Insurance Information Form
  • Request and Notice of Hearing Regarding Health Insurance
  • Information Sheet and Instructions for Request and Notice of Hearing Regarding Health Insurance Assignment
  • Termination of Benefits Form
  • Employee Status Report
  • Employer Refund Request
  • Employer Checklist for Processing IWOs
  • Employer Handbook
  • Employer Stop Payment Request Form
  • Employer Handbook
  • Employer Forms Module
  • Employer Checklist for Processing IWOs
  • Employer Handbook
  • Employer Forms Module
  • e-IWO Fact Sheet
  • Termination of Benefits/Employment Notice
  • Income Withholding for Support Form
  • Employer Checklist for Processing IWOs
  • Employer Handbook
  • Employer Forms Module
  • Supplemental Security Income Self Certification Form
  • Supplemental Security Income Self Certification Form
  • Certification of Annual Service Fee Exemption
  • Non IV-D Family Violence Questionnaire
  • Non IV-D Supporting Claim of Family Violence
  • Electronic Payment Card Fees Disclosure
  • Domestic Direct Deposit Enrollment Form 
  • Domestic Direct Deposit Enrollment Form 
  • International Direct Deposit Enrollment Form
  • International Direct Deposit Enrollment Form
  • Domestic Electronic Pay Card Enrollment Form
  • Domestic Electronic Pay Card Enrollment Form
  • International Electronic Pay Card Enrollment Form
  • International Electronic Pay Card Enrollment Form
  • Credit Reporting Dispute Claim
  • Credit Reporting Dispute Claim
  • Language Access Complaint Form
  • Language Access Complaint Form
  • Definitions of Common Terms
  • Employer Stop Payment Request Form
  • Request for a filed declaration of paternity
  • Authorized Agency – Paternity Declaration Information Request
  • Strategic Plan
  • Declaration-of-Paternity-Recission 
  • Authorized Agency – Paternity Declaration Information Request (CS 919)
  • How-Declaring-Paternity-Can-Help-CS-910 
  • Unmarried-Parents-POP-11
  • Who-Can-Witness-POP-13
  • Parentage Opportunity Program Overview
  • How To File Infographic
  • How to File a Declaration of Parentage
  • If-a-Parent-is-Unavailable 
  • When-Not-To-Use-a-Declaration-of-Paternity
  • Why-Only-Unmarried-Mothers-ENG-2019
  • Birth Certificate for Unmarried Parents
  • Incarcerated Parent’s Request to Review Child Support
  • Child-Support-Application
  • DCSS 0749 Confidentiality Responsibility 
  • Notice-of-CS-Services 
  • Simplified-Child-Support-Application
  • Confidential-Paternity-Questionnaire
  • Request-For-Services
  • Family-Violence-Cover-Letter
  • Family-Violence-Questionnaire
  • Visitation-Verification
  • Health-Insurance-Information
  • Income-and-Expense
  • Declaration-of-Support-Payment
  • Non IV-D Family Violence Questionnaire
  • Non IV-D Supporting Claim of Family Violence
  • Declaration-of-Support-Payment_
  • Instructions-for-the-Use-of-Judicial-Forms
  • Complaint-Resolution
  • Guideline Calculator User Guide
  • Qualified Business Deduction Calculator
  • Pub 158 
  • Pub 160 
  • Pub 247 
  • Pub 249 
  • Pub 250 
  • Pub 251 
  • Pub 252 
  • Pub 253 
  • Pub 255 
  • Pub 256 
  • Pub SDU 10 
  • Pub EPC/SDU Flyer 
  • Manual of Policy and Procedure
  • COIC Public Comment
  • Complaint Resolution Request Form
  • State Hearing Request Form
  • How to Resolve Problems With Your Case